Welcome to

Professional Individualised Care

Real children need real relationships

Real Relationships

Professional Individualised Care (PIC) is a new form of Out-of-Home Care (OOHC) in NSW. The model comes from Germany where it has been the most successful form of OOHC operating for over 25 years. PIC sees one young person live in the home of a Professional Therapeutic Carer (PTC). The young person receives a professional, therapeutic intervention as well as real relationships. This is an exciting new way to work with young people who need holistic care.

Professional Therapeutic Carers

The Professional Therapeutic Carers have industry-recognised qualifications and professional work experience. They receive full-time competitive payments as case experts. This model allows professionals such as Social Workers, Therapists, Counsellors, Educators, Mental Health Workers, Psychologists and others to apply their professional skillset in a home-based setting. PIC is not clinical work using professional distance. Rather, it is a relationship-based model that sees the PTCs apply their skillset in everyday life. For young people, this means they have stable connections and people in their life that can appropriately respond to complex trauma and attachment needs.

Become a Carer

We are eager to meet passionate and unique individuals who want to make a real and lasting impact in the lives of young people in OOHC.

Work one-on-one with young people in a model that has a real and lasting impact. Be supported by a small dedicated team doing something genuinely new in OOHC. Work from home and benefit from flexible work arrangements and salary packaging.

Contact Us

At PIC we place a high value on relationships. We believe that all children need real relationships and that we can't leave it to institutions to care for our children.

Because relationships are the foundation of our work, we spend a lot of time getting to know people. It’s not complicated or formal, it just means we like to take time in conversation together as peers.

Providing this one-on-one relationship is at the core of our model. If the young person gains a real, trusting relationship with an advocate and a mentor, they are in an infinitely better position to transform their lives. This is easy to say but can be difficult to achieve. We believe the PIC model provides the right foundation for a better future.


PIC would like to express our respect and acknowledge the traditional custodians of this land, of elders past and present.

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